★ Below are the start times corresponding to the pick-up points：
7:30 AM：Resort World Hotel
7:45 AM：Horseshoe Casino Las Vegas North Door (Flamingo Rd）
8:00 AM：New York New York Hotel & Casino Rideshare Pickup Area
Please confirm before placing an order, if there is a dispute about the meeting time and pick-up points when you board the tour and ask for compensation, it will not be accepted.
★ Cancellation Policy
- 30 days or more prior to departure, no fee will be charged.
- 15 days or more before departure, 50% of the order will be charged.
- 7 to 14 days (excluding 7 days) prior to departure, 70% of the order will be charged for cancellation.
- Cancellation less than 7 days before the departure date will be charged 100% of the order price.
If you are late for the tour or cannot join the tour for other reasons on the day of the tour, no refund or change will be made.
★ Precautions
- The tour guide will contact you one day before the departure. Please keep your mobile phone on and answer the call.
If you are on a plane or cruise ship the day before the tour, please inform us in advance. We will contact you in advance.
- The local tour operator has the right to adjust the order of visiting tourist attractions and cities due to the actual conditions on the day of the tour (departure date, weather, transportation or other objective factors). It is not recommended that tourists leave the tour early. Losses caused by personal reasons, such as leaving the tour early, shall be borne by the tourists themselves, and the tour fees already paid will not be refunded or compensated in other ways.
- The ticket prices are for reference only, and changes may occur without prior notice.
- Rooms are based on two beds. There will be no extra beds for the third, fourth person or children.
- At least one adult aged 18 or above must be included in each group of tourists, and no pets or animals are allowed on board.
- Hotel check-in time is after 3:00 pm. All rooms are non-smoking. Smoking in the room will result in a fine of more than $250. Except for Las Vegas, for the first night of airport pickup in other cities, please check in by yourself with the itinerary confirmation or hotel confirmation number and valid identification of the members in the tour.
- Generally, hotels will charge a deposit of $50-$100, which will be refunded upon check-out.
- During long weekend holidays such as New Year, National Day, Labor Day, Thanksgiving Day, Christmas, etc., if the hotel prices change temporarily, we will contact you at the time of order confirmation.
- Room allocation service is only available for orders 15 days before departure or more.
- All necessary fees are packaged, including visits to tourist attractions. If the tourist attractions are not open on the day of the tour, alternative attractions will be arranged for visiting, and the cost will not be changed. If there are no alternative attractions, the corresponding refunds will be arranged.
- Tourists in the same room cannot use different pick-up points. Please understand and be aware of this.
- The service fee is calculated on a daily basis, and is required for airport pickup, check-in at hotels (except for Los Angeles), free activities or early departure. Please be aware of this and thank you for your understanding and cooperation.
- Tourists must purchase tickets with the tour guide. City Pass or bringing your own tickets are not allowed. The ticket price is subject to the current price of the tourist attraction. If tourists insist on using their own tickets, the local tour operator will not provide transportation or tour guide services for the day.
- Antelope Canyon is one of the top ten photography destinations in the world, and has strict viewing requirements. Photography is not allowed on stairs, tourists must follow the Native American guide, do not carve on rock walls, do not litter or urinate indiscriminately, do not carry any bags or camera tripods, and do not climb. Failure to comply with the above rules will result in being sent back to the tour bus by the Antelope Canyon Native American operator, and the Antelope Canyon ticket fee will not be refunded.
- For certain vehicle types, children under 8 years old are required to use a safety seat due to vehicle scheduling needs. Rental services are provided by the local tour operator at a rate of $10/person/day. If you have children under 8 years old joining the tour, please be sure to indicate this in the order notes or inform customer service.
- Luggage Note: Due to the limitation of car models and number of people, large baggage such as suitcases are not allowed. Carry-on backpacks or handbags are allowed. If you have a lot of luggage, we can store it in our company for you, please contact the tour guide in advance if you need this service.
Emergency contact number: 725-895-1680.
